Tonight I attempted to use up my store credit and was met with more disappointment. I figured with only $10 there was not much I could buy and decided on "The Early Bird" ring in gold. I went through the process of checking out and added my credit which brought the total down to 0.00 which I found reasonable considering how much I have already spent. When I attempted to place my order however I received an error message saying that the shipping method I chose could not be used in this scenario. The only other shipping option is one that would have me paying more in shipping than the ring even costs. I do not think that I should be required to pay even though my credit covers all costs, at this point I am beyond frustrated with this whole thing and will certainly not be recommending this site to anyone in the future. If there is no possible way for me to actually receive my refund or use my store credit I intend to contact paypal to see what can be done about getting some of my money back. My intentions are not to be rude, but, surely someone must understand how I could become so frustrated, with my first purchase I lost $16.75 in shipping fees, and now I'm being told that I cannot even use my store credit unless I intend to spend another $4.69. In the end I spend $21.44 and all I get in return is a lot of hassle and a $3 ring. I really hope we can find a suitable solution to this issue and I do appreciate that you are speedy in your reply emails.Thank You.
Thank you for contacting us. The problem is that store credit can not cover the shipping fee for that item. I apologize for the inconvience. If you have any more questions please let me know.